Frequently Asked Questions

Nature of Things returns with an expanded collection, enhanced formulas, and a renewed brand identity. Our relaunch reflects a commitment to offering a broader range of high-performance products rooted in natural origin and plant-based innovation.

The former products will no longer be available. Feel free to reach out to our team at hello@natureofthings.com if you need help finding the right products for your routine.

All of our products prioritize our non-toxic standards with vegan, cruelty free, sulfate free, paraben free, and phthalate free formulations. Our team develops all products by prioritizing plant based and natural origin percentages. We follow category leading retailer standards to meet various clean guidelines.  

We conduct three levels of natural origin review - provided in partnership with our ingredient suppliers and in accordance with regulatory and industry guidelines. We study the bio-based make up of every product with a third party lab, to identify the carbon nature of each formulation. This creates our plant based percentage. 

Our formulas are intended to be gentle and are made with our clean, non-toxic ingredient standards in mind. However, because every body is different, we recommend consulting with your healthcare provider before using any new products during pregnancy or on children.

Our formulas are thoughtfully created with sensitive skin in mind. However, if you have concerns we recommend opting for our fragrance free products, or consulting with your dermatologist.

We recommend storing your Nature of Things products in a cool place, such as in a bathroom or vanity cabinets. 

You can find a full list of each product's ingredients on the product page. Take a look at the ‘Ingredients' section to see them all.

We aim to develop efficacious formulas with our purity standards in mind.  Every ingredient we select is assessed not only for performance, but also for safety and natural origin. Our commitment is to offer informed formulation and transparent standards. We include only those ingredients that meet our criteria for effective, natural origin, plant-based, non-toxic, and safe. We do not use ingredients tested on animals or derived from them. 

Our formulas are created through the lens of natural origin.  We conduct three levels of natural origin review - provided in partnership with our ingredient suppliers and in accordance with regulatory guidelines. Some of our formulas include both natural origin and safe synthetic ingredients, we prioritize choosing ingredients that will perform. By sharing the specific percentage breakdown for each formula, we aim to be as transparent as possible about what each formula is made of.  See below for more information about natural origin and synthetic fragrance considerations.  

We study the bio based make up of every product with a third party lab, to identify the carbon nature of each formulation. This creates our plant-based percentage. 

The natural origin or synthetic composition of every fragrance is detailed on the product page.

All of our packaging is PCR and Recyclable. Each product’s PCR percentage is communicated on product pages.  Check your local recyclability locator to ensure packaging is recyclable in your area.  The packaging is built from a range of sustainable materials. Nature of Things products do not require secondary packaging, creating a lighter environmental footprint.

Check your local recyclability locator to ensure packaging is recyclable in your area.

Nature of Things does not currently offer refills, but we hope to include them in our product assortment in the future.  

You may return unused or gently used products in original packaging within 14 days of delivery date for a full refund. To start your return, please email hello@natureofthings.com with your order details. All International orders are final sale and are not eligible for return at this time.

Standard Shipping – Contiguous U.S. 

• Orders $50 and over ship complimentary. 
• Estimated delivery: 4-6 business days. 

Standard Shipping – Alaska & Hawaii 

• Orders $50 and over ship complimentary. 
• Estimated delivery: 7–10 business days. 

Standard Shipping – Puerto Rico & U.S. Territories 

• Orders $50 and over ship complimentary. 
• Estimated delivery: 7–10 business days. 

Expedited Shipping – Contiguous U.S. only 

• All orders ship for a flat rate of $24.95. 
• Estimated delivery: 2-3 business days. 

International shipping costs are calculated at checkout based on the destination and order weight.  

International shipping is currently available to Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain (49 of 52 provinces), Sweden, Switzerland, United Kingdom, Australia, Canada, Mexico, Hong Kong SAR, Japan, Malaysia, New Zealand, Singapore, South Korea, Algeria, Botswana, Cameroon, Cape Verde, Congo - Brazzaville, Côte d’Ivoire, Egypt, Eswatini, Ethiopia, Gabon, Ghana, Guinea, Kenya, Libya, Madagascar, Malawi, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Senegal, South Africa, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Afghanistan, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, India, Indonesia, Lebanon, Macao SAR, Nepal, Pakistan, Philippines, Saudi Arabia, Taiwan, Thailand, Vietnam, Bulgaria, Croatia, Estonia, Greece, Guernsey, Hungary, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Romania, Slovakia, Slovenia, Ukraine, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay.

Shipping rates for international orders will be calculated at checkout. 

We ship all our international orders with Passport, our trusted third-party international shipping carrier. Passport has a number of shipping partners around the world that handle your local delivery and ensure your package arrives safely and quickly. 

Nature of Things covers the duties and taxes for international shipping. There will be no additional charges throughout the checkout process. If you have any questions, please email hello@natureofthings.com .

For any orders, once your order has been placed, you will receive an email from us with your tracking information. You can also track your order through the Shop Application.

If your package stops moving at any point, do not fret! It is still on its way to you and is likely just clearing customs. Occasionally, there may be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status. At any time, if you have a shipping related question you can reach out via your tracking page (‘Need Help’ button) or via email at help@passportglobal.com